Return and Exchange Policy:

Return and Exchange Period:
The return period of the defective product is ’15 days’ (Working Days). OR For return or exchanged items, the request shall be entertained within 15 days (Working Days) of receiving the parcel. 

Return and Exchange Reasons:
1. Product quality issues.
2. Within 7 days, if the product and accessories are intact, returns will be accepted for reasons other than product damage.

Important Tips:
1. Products damaged by customer behavior (such as size modification, washing, leather oiling, embroidery, long-term wear, body odor, perfume stains, etc.) will not be returned or exchanged.
2. If the anti-counterfeiting code is scratched or damaged, the trademark label or tag is torn or missing, or the only warranty card is lost or damaged, the 7-day unconditional return policy does not apply.
3. After verification, please return the product, accessories, invoice, packaging, and gifts to our company for return and exchange procedures.
4. When returning the product, the accompanying gifts must be returned together. If the gifts are missing, a full refund for the main product cannot be processed (no need to return the gifts for exchange).